Shipping
- We ship everywhere around the world and we offer free shipping for all orders.
Once you place an order, we will send your order confirmation via e-mail.
- Your order will be shipped out within 3 business day.
Once we ship your order, you will recieve an e-mail with the tracking number.
- Deliveries take between 5-15 days depending on your location.
If you do not recieve your items within above-mentioned timeframe, please contact support@laetisstudio.com and we will help you.
- All orders are being shipped from our warehouses in Istanbul and London. Please note that you will be responsible for import taxes, customs duties and fees levied by the destination country. Customs, duties, and taxes vary from country to country, please check with your local customs agency for details and estimated costs.
Returns
- If you are not happy with your purchase, you can return unused item(s) within 14 days of recieveing your order. To arrange a return, please e-mail support@laetisstudio.com
- Kindly ensure to return your item(s) with all the tags attached in the original packaging. Returns may not be accepted if the tags have been removed, if the item has been soiled or damaged in any way.
- The costs associated with the return are the responsibility of the customer. We strongly advise that purchases are returned via a tracked and signed service.
- Please allow 2-3 weeks for your refund. We’ll send an e-mail once the item(s) have been received and your refund has been processed.
- You will receive your refund in the original form of payment.
